Our focus areas evolved over time, starting with building trust and reducing defensiveness and progressing toward fostering extreme ownership at all levels of leadership. This intentional progression allowed for sustainable culture shifts rather than short-term fixes.
As a result of this work, we’ve seen measurable improvement in the cohesion of our team. Previously siloed or guarded relationships have grown into open, supportive, and constructive partnerships. Kathy’s facilitation helped create space for honest dialogue, helping leaders feel both safe and challenged. Team meetings are now characterized by a level of candor and collaboration that was rare before.
What stands out most about Kathy’s approach is the balance between empathy and directness. There is an unmistakable ability to name what’s present in the room—whether it’s tension, avoidance, or opportunity—while still inviting others into growth with respect and care. Kathy brings a presence that is both calm and a spark, and the team consistently felt seen, supported, and challenged in the right ways.
