case study

Tabasco

Building trust and leadership across every level

Service
Culture audit, Leadership development, Company-wide training, Team alignment strategy
Client
Tabasco
Betts Theriot, CHRO, Tabasco
"I was introduced to Kathy through a trusted colleague, and right away, it was clear she brought something special to the table. She took time during a personal vacation to meet with members of our newly formed leadership team, a gesture that spoke volumes about her commitment and character.

At the time, we were eager to gain a clearer perspective on our company culture, and Kathy immersed herself in it by conducting interviews with people across all levels. Through this deep dive, she helped us better understand our culture’s strengths and opportunities, laying the groundwork for meaningful growth and development.

The insights Kathy uncovered during that deep dive directly informed the next phase of our journey. She partnered closely with me and our CEO to design and deliver impactful company-wide trainings that reached every level of the organization covering important topics like understanding defensiveness and fostering trust by minimizing gossip. These sessions helped promote open communication and stronger collaboration across teams. In addition, she led the development of practical, culture-aligned leadership programs that have empowered our current and emerging leaders to grow in accountability, trust, and ownership."

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"What makes Kathy stand out is her ability to ask powerful, thoughtful questions that push you to slow down, reflect, and get to the root cause of an issue. In a business that moves fast — with customer needs, daily challenges, and personnel demands — Kathy creates space for deep thinking.

She doesn't claim to have all the answers; instead, she helps you uncover them by guiding conversations with insight and intention. Her own leadership experience in manufacturing gives her credibility at every level from frontline supervisors to executives and she naturally builds trust across the organization.

Beyond her training and program work, Kathy plays a vital role in helping us align our people to business results. Whether through personal coaching, thoughtful trainings, trusted advice, or building tailored programs, she brings versatility and deep commitment to every partnership. Kathy ensures every program is thorough, engaging, thoughtful and FUN — helping people grow, connect, and contribute in ways that move the culture and the business forward."

Betts Theriot, CHRO, Tabasco
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